COVID-19 Inquiries
For COVID-19 inquiries, individuals currently enrolled in over age 65 coverage with UnitedHealthcare can call the Customer Care number on the back of their medical ID card. If they have misplaced their medical ID card, they can call 866-633-2446, 8 a.m.-8 p.m. (in the local time zone), Monday through Friday. For the most up to date information from UnitedHealthcare, please visit online or visit the CDC website.

New Medicare coverage options for 2021! 
Effective Jan. 1, 2021, ConocoPhillips will no longer provide access to or subsidize AARP® Medicare Supplement Insurance. Our eligible Post-65 retirees and dependents will have two NEW custom UnitedHealthcare® Group Medicare Advantage (PPO) options, ConocoPhillips Core and ConocoPhillips Plus, which include both medical and prescription drug coverage.

You and/or your dependents need to enroll in Medicare Part A & B approximately 90 days prior to turning age 65. You can enroll online at, or you can visit or call your local Social Security Office. To enroll in either ConocoPhillips Core or ConocoPhillips Plus, you must enroll in Medicare Part B and pay the associated premium.

Approximately 90 days prior to your Medicare eligibility date, the Benefits Center will send your enrollment information to UnitedHealthcare. Shortly thereafter, UnitedHealthcare will prepare and send you a Pre-enrollment guide. To enroll in ConocoPhillips Core or ConocoPhillips Plus, please call UnitedHealthcare. (Note: if you are enrolled in a Medicare Supplement plan with UnitedHealthcare in 2020, you will automatically be enrolled in ConocoPhillips Core unless you call UnitedHealthcare to select ConocoPhillips Plus or to waive coverage).

You and your eligible dependents may be eligible for Company-subsidized premiums toward the cost of ConocoPhillips Core or ConocoPhillips Plus if you enrolled in coverage on or before Dec. 31, 2015.

For questions about ConocoPhillips Core and ConocoPhillips Plus, or to enroll, please contact the UnitedHealthcare dedicated ConocoPhillips call center at 1-800-568-6404. For general questions regarding plan and claim information, once enrolled, please call 1-855-323-1665, TTY 711, 8 a.m. – 8 p.m. local time, 7 days a week. You may also find information online at